To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 15 days of your shipment.
Free gifts or sale items are not returnable.
- They must be in original condition
- Clothing must be unwashed and unworn
- In the original packaging and with the tags attached
- Briefs are not returnable
Refunds and exchanges will be processed within 10 working days after receiving the items.
Are there any charges for return?
- There are no charges for return
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping
How soon will I get my refund or exchange?
- Once your return is received and checked, we will send you an email to notify you that we have received your returned item. We will also notify you of the outcome of any refund or exchange
- If the refund is approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days
- If you have requested an exchange we will ship your new items as soon as possible