To start the returning process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 15 days of your shipment.

  • They must be in original condition
  • Clothing, unwashed and unworn
  • In the original packaging

Free gifts or sale items are not returnable.

Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping

 

How soon will I get my refund or exchange?

  • Once your return is received and checked, we will send you an email to notify you that we have received your returned item. We will also notify you of the outcome of any refund or exchange
  • If the refund is approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days
  • If you have requested an exchange we will ship your new items as soon as possible